Review Your Account Regularly and Report Any Unauthorized Activity Promptly
Contact us if you notice any fraudulent activity in your account, or need to report lost or stolen information. Please contact us immediately by calling 1.800.897.6991.
Protect your Digital Banking ID and Passcode
You should always guard your Digital Banking ID and Password from unauthorized use. If you share this information with someone, all transactions they initiate with the information are considered as authorized by you, even for transactions you did not intend for them to make.
Set Up Alerts
Set up digital banking alerts for a variety of transactions or activities on your account.
Other Ways to Protect Your Account
- Select secure usernames and passwords
- Enable screen locks and/or set passwords to prevent others from using your computer or devices. Each account or site you use should have a unique password with a mix of characters and cases.
- Do not send sensitive info via email. Use the digital banking message center or call us.
- Always log out of Digital Banking.
- Clear device cache and history so that passwords, payment details, and other saved personal information are deleted. Store only what you truly need.
- Make sure your operating systems, software, and browsers are up to date and that anti-virus software and firewalls are in place when possible on all computers and devices.
- Check for signs of secure site: a padlock symbol and “https” in your browser’s address bar when submitting payment information or other personal details online.
- Be extra cautious when using public computers or Wi-Fi. Hold off on making financial transactions until you’re on a trusted device with a secure connection.
